Following a year of “major upheaval”, the value students place on in-person teaching is a key feature of the 2021 Student Academic Experience Survey @HEPI_news 

The impact of the Covid-19 pandemic on the student academic experience is brought into sharp relief by Student Academic Experience Survey 2021 published today (Thursday 24 June) by Advance HE and the Higher Education Policy Institute (HEPI), written by Jonathan Neves and Rachel Hewitt.

Key findings from the Survey include:

  • Just over a quarter (27%) of the 10,000 full-time undergraduate students studying in the UK who responded to the Survey felt that they have received ‘good or very good’ value, reversing the improving trend recorded between 2017 and 2019. Forty-four per cent of students report ‘poor or very poor’ value – a significant leap from the 29% of students with that perception in 2019, reflecting the major upheaval in their academic experience over the past year.
  • Among the increased number of students who felt their expectations were not met, 54% of these said there was too little in-person contact with other students and 51% said there was too little in-person interaction with staff. Despite this, the majority of students – 58% – would still have chosen the same course and institution; 29% had considered leaving higher education with 34% of those giving mental / emotional health as the primary reason.
  • In a new ‘open’ question this year asking ‘how to improve the academic experience’ the top three areas identified by students were: ‘Improve assessment feedback’; ‘More in person teaching/campus activities’; and ‘Better communication’
  • Two out of three students feel their institution is committed in eliminating racial inequalities; though only 53% of Black students hold this view; and a spotlight on specific student groups shows that Black students also have a less positive academic experience than white students.

In previous years, perceptions of value have varied widely depending on where a student is from; but this year, value perceptions are at historically low levels across the board. Students from England (24%) continue to hold the lowest positive value perceptions, with levels also low among students from Northern Ireland (27%), Wales (29%) and the EU (30%). Perceptions in Scotland have also declined and these are also at the lowest they have ever been (50%).

The Survey results indicate that while tuition fees remain the primary consideration associated with a perception of poor value (50%), the [low] ‘volume’ of in-person teaching (47%), the opportunity to access in-person teaching (42%), teaching quality (36%) and the volume of online contact hours (32%) were significant factors influencing student perceptions.

Analysis of open comments in the Survey points towards how much students value place on their on-campus experience and face-to-face teaching and engagement with staff. There appears to be the widely held view that online learning does not represent the value students are looking for. In a disruptive year more students than ever before felt their experience did not meet ‘pre-covid’ expectations.

Students said:

  • “Most courses are around the same price, so quality of teaching is well worth the value, however COVID undermines what we’re paying for because I’m sure in person it would be great, but online isn’t worth £9k+”
  • “I think many of the disadvantages and challenges I have faced have been due to the Covid-19 pandemic, therefore it is largely out of the universities control”
  • “Online learning is extremely different to in person learning. Uni was great up until the pandemic hit, although I do still believe the fees were overpriced regardless”
  • “As I am on a practical course, although I understand why we cannot meet in person I believe that my quality of education cannot be what I needed. They are trying their best but there are some things you can't replace online”
  • “It’s is not the institution's fault if things aren't great, these are tough times for everyone…”

However, where their expectations were exceeded, students reported courses were well organised (48%) and teaching staff accessible (47%). The free comments reflect the very positive effort of staff to respond to the crisis. Despite the concerns and lack of interaction, the majority of students – 58% – would still have chosen the same course and institution.

In a new question for the 2021 Survey in which students were asked whether they had considered leaving their course, 29% said they had. While clearly there is no Student Academic Experience Survey data to compare this to, the same question in the Advance HE UK Engagement Survey (UKES) 2019 for undergraduate was only 2% lower than the percentage recorded here, implying that retention levels may not be significantly impacted at a total sample level.

Worryingly, however, mental health was by far and away the most cited reason for this consideration – 34%, with the next most common reason ‘course delivery not what I expected’ at only 8%.

Alison Johns, Advance HE Chief Executive, said,

“Despite the extraordinary efforts of institutions and staff over the past year in moving to an online offer, and that of students to adapt their learning styles, this report inevitably reflects the perceptions of a student body who have lived through a year like no other in living memory. We have all learnt a great deal in the past year and we now need to engage and listen very carefully to students when building the post-pandemic recovery and shaping the academic experience, using evidence such as this insightful Survey.

“We should also very carefully consider how we address the widely different academic experience of ethnic groups and the deeply worrying and rapidly escalating crisis in student mental health. We will continue to work hard with the sector to do this.”

Nick Hillman100x100Nick Hillman, Director of the Higher Education Policy Institute, said,

“This year perhaps more than any other, our joint survey has shown its true worth as a way of capturing students’ real views. In a year when students and staff have faced unprecedented challenges, there are many salutary findings on issues like value-for-money perceptions and students’ experiences against their original expectations.”

“However, the results are by no means all as negative as some might expect. They reflect tremendous resilience, with a majority of students saying they would not change their choice of what and where to study despite all the upheaval. Teaching and learning have continued apace and much of it has evidently been of high quality.”

“We hope policymakers will read the results carefully, including the worrying findings on students’ mental health, and reflect upon them. It would be much harder to tackle the problems identified if higher education were to be defunded at the spending review.”

nicola dandridge100x100Office for Students (OfS) chief executive, Nicola Dandridge said:

“It’s been an exceptionally tough year for students. And I don’t think any of us can be surprised to see this reflected in HEPI’s latest student survey which – as ever –provides useful insights into students’ experiences over the last year. If we are going to learn lasting and meaningful lessons from the pandemic, listening carefully and responding to students’ views will be essential.

“It is clearly of concern to see such a significant increase in the number of students saying that their course presents poor value-for-money – largely driven by the limited availability of in-person tuition. We know that staff worked hard to deliver courses under extremely difficult circumstances, and many will be looking forward to getting back to campus in the Autumn, providing it is safe to do so.

“During the pandemic we took the view that no matter how courses were provided, whether face to face or on-line, all students should receive a high quality academic experience and if they did not we would intervene.

“The survey highlights an increase in the number of students saying that their experience was worse than expected. This reflects the importance of students being given clear and timely information about what they can expect before they start their courses, so that what they get is what they expect.

“In our view, it is perfectly reasonable to be clear with students that the intention is to plan for face-to-face teaching but to make it clear to students that elements of teaching might need to move online if restrictions are re-introduced. Or set out how in-person elements may be complemented by online teaching. I would expect universities and colleges to be thinking through, as far as they can, the approach they would take to delivering courses in different scenarios and finding ways to communicate that effectively to both current and prospective students, so that students can start the year with realistic expectations about the teaching they will receive.”

Alistair Jarvis100x100Alistair Jarvis, Chief Executive, Universities UK said:

“It is valuable to hear student views on the past year which has been far from the ‘usual’ university experience. Significant restrictions have severely limited the in-person teaching, support and non-academic activities that universities have been able to offer – with much provided online instead.”

“It is disappointing – albeit not surprising – to see how the pandemic has shifted views on value for money. Universities will reflect on student feedback and continue to adapt and enhance blended learning approaches.”

“Universities remain hopeful that increased amounts of face-to-face teaching and other activities will be possible next year, whilst ensuring the latest public health advice is followed to keep staff and students safe.”

“It is positive to see that students appreciate the efforts of university staff under very challenging circumstances. By implementing COVID-19 safety measures, enhanced digital learning platforms, and additional learning and wellbeing support, universities have done all they can to help students progress and meet their learning outcomes in such a difficult year of rapidly changing government restrictions and public health advice.”


The HEPI / Advance HE Student Academic Experience Survey provides the most comprehensive data on the academic experience of full-time undergraduates in UK institutions, providing each year new data on what students think on a whole range of issues surrounding their experience of higher education.

It has become a firm feature of the higher education policy landscape, featuring regularly in ministerial speeches because it reaches into places other surveys do not go. 

As the Survey was conducted between February and March 2021, this year’s results demonstrate the impact that the Coronavirus pandemic has had on students’ higher education experience, including an assessment of a year being taught remotely and largely away from campus and how the challenges faced by the sector during the pandemic have impacted students.

As well as the standard questions on value-for-money, contact hours, who should pay for higher education and well-being, this year’s Survey has new questions on: 

  • Students’ views on the future of online learning
  • Whether students’ have considered withdrawing from university
  • Students’ expectations of their early career 

Methodology: The Survey was designed and developed in partnership between Advance HE and the Higher Education Policy Institute (HEPI), with online panel interviews independently conducted by YouthSight. SAES has been running since 2006 and is widely referenced to support policy and evidence for change.

 

You may also be interested in these articles:

Sponsored Video

Battle of Ideas Festival #OpenForDebate with #SkillsWorldLive

Advertisers

Upcoming FE Events

Advertiser Skyscrapers

Newsroom Activity

FE News: The Future of Education News Channel shared a video in channel. 20 hours 22 minutes ago

Educating yourself in Prison: an inside job

Educating yourself in Prison: an inside job

FE News: The Future of Education News Channel had a status update on Twitter 20 hours 22 minutes ago

RT @NCFE: ‘For as long as humans have worked, and whatever industry they may have worked in, success has always been predicated on having t…
View Original Tweet

Latest Education News

Further Education News

The FE News Channel gives you the latest education news and updates on emerging education strategies and the #FutureofEducation and the #FutureofWork.

Providing trustworthy and positive Further Education news and views since 2003, we are a digital news channel with a mixture of written word articles, podcasts and videos. Our specialisation is providing you with a mixture of the latest education news, our stance is always positive, sector building and sharing different perspectives and views from thought leaders, to provide you with a think tank of new ideas and solutions to bring the education sector together and come up with new innovative solutions and ideas.

FE News publish exclusive peer to peer thought leadership articles from our feature writers, as well as user generated content across our network of over 3000 Newsrooms, offering multiple sources of the latest education news across the Education and Employability sectors.

FE News also broadcast live events, podcasts with leading experts and thought leaders, webinars, video interviews and Further Education news bulletins so you receive the latest developments in Skills News and across the Apprenticeship, Further Education and Employability sectors.

Every week FE News has over 200 articles and new pieces of content per week. We are a news channel providing the latest Further Education News, giving insight from multiple sources on the latest education policy developments, latest strategies, through to our thought leaders who provide blue sky thinking strategy, best practice and innovation to help look into the future developments for education and the future of work.

In Jan 2021, FE News had over 173,000 unique visitors according to Google Analytics and over 200 new pieces of news content every week, from thought leadership articles, to the latest education news via written word, podcasts, video to press releases from across the sector, putting us in the top 2,000 websites in the UK.

We thought it would be helpful to explain how we tier our latest education news content and how you can get involved and understand how you can read the latest daily Further Education news and how we structure our FE Week of content:

Main Features

Our main features are exclusive and are thought leadership articles and blue sky thinking with experts writing peer to peer news articles about the future of education and the future of work. The focus is solution led thought leadership, sharing best practice, innovation and emerging strategy. These are often articles about the future of education and the future of work, they often then create future education news articles. We limit our main features to a maximum of 20 per week, as they are often about new concepts and new thought processes. Our main features are also exclusive articles responding to the latest education news, maybe an insight from an expert into a policy announcement or response to an education think tank report or a white paper.

FE Voices

FE Voices was originally set up as a section on FE News to give a voice back to the sector. As we now have over 3,000 newsrooms and contributors, FE Voices are usually thought leadership articles, they don’t necessarily have to be exclusive, but usually are, they are slightly shorter than Main Features. FE Voices can include more mixed media with the Further Education News articles, such as embedded podcasts and videos. Our sector response articles asking for different comments and opinions to education policy announcements or responding to a report of white paper are usually held in the FE Voices section. If we have a live podcast in an evening or a radio show such as SkillsWorldLive radio show, the next morning we place the FE podcast recording in the FE Voices section.

Sector News

In sector news we have a blend of content from Press Releases, education resources, reports, education research, white papers from a range of contributors. We have a lot of positive education news articles from colleges, awarding organisations and Apprenticeship Training Providers, press releases from DfE to Think Tanks giving the overview of a report, through to helpful resources to help you with delivering education strategies to your learners and students.

Podcasts

We have a range of education podcasts on FE News, from hour long full production FE podcasts such as SkillsWorldLive in conjunction with the Federation of Awarding Bodies, to weekly podcasts from experts and thought leaders, providing advice and guidance to leaders. FE News also record podcasts at conferences and events, giving you one on one podcasts with education and skills experts on the latest strategies and developments.

We have over 150 education podcasts on FE News, ranging from EdTech podcasts with experts discussing Education 4.0 and how technology is complimenting and transforming education, to podcasts with experts discussing education research, the future of work, how to develop skills systems for jobs of the future to interviews with the Apprenticeship and Skills Minister.

We record our own exclusive FE News podcasts, work in conjunction with sector partners such as FAB to create weekly podcasts and daily education podcasts, through to working with sector leaders creating exclusive education news podcasts.

Education Video Interviews

FE News have over 700 FE Video interviews and have been recording education video interviews with experts for over 12 years. These are usually vox pop video interviews with experts across education and work, discussing blue sky thinking ideas and views about the future of education and work.

Events

FE News has a free events calendar to check out the latest conferences, webinars and events to keep up to date with the latest education news and strategies.

FE Newsrooms

The FE Newsroom is home to your content if you are a FE News contributor. It also help the audience develop relationship with either you as an individual or your organisation as they can click through and ‘box set’ consume all of your previous thought leadership articles, latest education news press releases, videos and education podcasts.

Do you want to contribute, share your ideas or vision or share a press release?

If you want to write a thought leadership article, share your ideas and vision for the future of education or the future of work, write a press release sharing the latest education news or contribute to a podcast, first of all you need to set up a FE Newsroom login (which is free): once the team have approved your newsroom (all content, newsrooms are all approved by a member of the FE News team- no robots are used in this process!), you can then start adding content (again all articles, videos and podcasts are all approved by the FE News editorial team before they go live on FE News). As all newsrooms and content are approved by the FE News team, there will be a slight delay on the team being able to review and approve content.

 RSS IconRSS Feed Selection Page